These terms govern your use of apexsoftdigital.com and the client portal. Project work is governed by the separate agreement we sign with you; where the two differ, that agreement wins.
- Using this site
- Portal accounts
- Quotes and proposals
- Intellectual property
- Payment
- Liability
- Termination
- Governing law
- Changes
Using this site
You may read, quote and link to anything published here. You may not scrape the site at a rate that degrades it for others, attempt to gain unauthorised access, or reproduce substantial parts of our written content as your own.
The site is provided as it is. We work to keep it accurate and available, but we do not guarantee either.
Portal accounts
Accounts are for named individuals. Do not share credentials. You are responsible for what happens under your account until you tell us it has been compromised, and you should tell us immediately if you suspect that.
We may suspend an account that is being used to attack the service, that has been dormant beyond the period stated in your agreement, or where an invoice remains unpaid past the terms we agreed.
Data shown in the portal — services, renewal dates, invoices, project status — is provided for your convenience. Where it disagrees with the signed contract or a formal invoice, those documents govern.
Quotes and proposals
A quote is an estimate, valid for the period stated on it, and is not an offer capable of acceptance until we issue a proposal. A proposal accepted through the portal or in writing forms a binding agreement on the terms it states.
Estimates assume the scope described. Where scope changes materially we will tell you at the time and agree the effect before continuing.
Intellectual property
On full payment, you own the deliverables we create specifically for you: source code, designs and documentation.
We retain ownership of anything pre-existing — our internal libraries, tooling and general know-how — and grant you a perpetual, worldwide, non-exclusive licence to use it as part of your deliverables. Third-party open-source components remain under their own licences, which we list at handover.
We may describe the work publicly and name you as a client unless you tell us in writing not to.
Payment
Invoices are payable within the number of days stated on them, by default fourteen. Amounts are in Indonesian Rupiah unless the agreement says otherwise, and are exclusive of PPN and any withholding tax, which is applied where the law requires.
Overdue amounts may attract interest at the rate stated in your agreement. We may pause work on an account that is overdue, having given notice first.
Liability
Nothing here excludes liability for fraud, for death or personal injury caused by negligence, or for anything that cannot be excluded under Indonesian law.
Subject to that, our total liability arising out of an engagement is limited to the fees paid to us under that engagement in the twelve months before the claim. Neither party is liable for indirect or consequential loss, loss of profit, loss of business, or loss of data where a working backup was available.
Termination
Either party may end an ongoing engagement with the notice period stated in the agreement, by default thirty days. On termination you pay for work completed and for commitments we have already made on your behalf, and we hand over deliverables produced up to that point.
Governing law
These terms are governed by the laws of the Republic of Indonesia. Disputes are subject to the exclusive jurisdiction of the courts of Denpasar, Bali, after both parties have made a genuine attempt to resolve the matter directly.
Changes
We may revise these terms and will post the revision here with a new date. Continuing to use the site or the portal after a change means you accept it. Changes never apply retroactively to a signed project agreement.
These terms are published for transparency. They are not legal advice, and your signed project agreement takes precedence over anything on this page.