Engineering
The order that arrives twice
A customer taps pay, the connection stalls, they tap again. Somewhere in the warehouse two identical boxes get packed. The fix is not a faster button.
2 min read
Blog
Engineering
How the thing is actually built, and what breaks when it is not.
Engineering
What "it works on staging" actually means
Staging is not a smaller production. Every difference between them is a bug waiting for the worst possible moment to appear.
2 min read
Engineering
The database is the last thing you can change cheaply
Screens get redesigned every year. The shape of the data outlives all of it, and every shortcut taken there is paid for later, with interest.
2 min read
Engineering
Every integration fails; the question is what happens next
Payment gateways, couriers, mail services and accounting systems all go down. Designing as though they do not is the actual bug.
2 min read
Engineering
The form that loses what you typed
Nothing makes a person abandon a website faster than filling in nine fields, submitting, and getting an empty form back with a red line at the top.
2 min read
Tell us what is not working.
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