Commerce
Stock that lies
The number on the product page is not the number in the warehouse, and the gap between them is where refunds, apologies and lost customers live.
2 min read
Blog
Commerce
Selling online in a country with its own habits.
Commerce
Bank transfer is not a fallback
In Indonesia it is often the main way people pay. Treating it as the option at the bottom of the list is a design decision with a cost attached.
2 min read
Commerce
The shipping cost you cannot promise
Checkout has to show a number before anyone has weighed anything. Every shop solves this, and the ones that solve it badly find out at the counter.
2 min read
Commerce
Discounts are a data model, not a button
A promotion looks like one field until the second promotion exists. Then it is an ordering problem, a rounding problem and an accounting problem.
2 min read
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